“If today were the last day of my life, would I want to do what I’m about to do today?”

Wednesday, December 31, 2008

The Awakening - Part 2

You learn, for the most part, in life you get what you believe you deserve...and that much of life truly is a self-fulfilling prophecy. You learn that anything worth achieving is worth working for and that wishing for something to happen is different than working toward making it happen. More importantly, you learn that in order to achieve success you need direction, discipline and perseverance. You also learn that no one can do it all alone and that it’s O.K. to risk asking for help.

You learn that the only thing you must truly fear is the great robber baron of all time - FEAR itself. You learn to step right into and through your fears because you know that whatever happens you can handle it and to give in to fear is to give away the right to live life on your terms. And you learn to fight for your life and not to squander it living under a cloud of impending doom.

You learn that life isn’t always fair, you don’t always get what you think you deserve and that sometimes-bad things happen to unsuspecting, good people. On these occasions you learn not to personalize things.

And you learn to deal with evil in its most primal state - the EGO. You learn that negative feelings such as anger, envy, and resentment must be understood and redirected or they will suffocate the life out of you and poison the universe that surrounds you. You learn to admit when you are wrong and to building bridges instead of walls.

You learn to be thankful and to take comfort in many of the simple things we take for granted, things that millions of people upon the earth can only dream about, a full refrigerator, clean running water, a soft warm bed, or a long hot shower.

Slowly, you begin to take responsibility for yourself by yourself and to make yourself a promise to never betray yourself and to never ever settle for less than your heart’s desire. And you hang a wind chime outside your window so you can listen to the wind. And you make it a point to keep smiling, to keep trusting and to stay open to every wonderful possibility.

With courage in your heart and with God by your side you take a stand, you take a deep breath and you begin to design the life you want to live as best you can.

Finally, do justice to yourself and your people by investing yourself and them in ‘Anda Dilahirkan Berjaya’ – a 3 day program that will change your paradigm about you and your life on planet earth!

I rest my case.

I welcome 2009.

Sunday, December 28, 2008

Marvelous Answer

A mechanic was removing the cylinder heads from the motor of a car when he spotted the famous heart surgeon in his shop, who was standing off to the side, waiting for the service manager to come to take a look at his car.

The mechanic shouted across the garage, "Hello Doctor!! Please come over here for a minute."

The famous surgeon, a bit surprised, walked over to the mechanic.

The mechanic straightened up, wiped his hands on a rag and asked argumentatively, "So doctor, look at this. I also open hearts, take valves out, grind them, put in new parts, and when I finish this will work as a new one. So how come you get the big money, when you and me is doing basically the same work? "

The doctor leaned over and whispered to the mechanic .....

He said: "Try to do it when the engine is running".

Power Question : Do you know your niche?

Thursday, December 25, 2008

The Awakening - Part 1

A time comes in your life when you finally get it. When in the midst of all your fears and insanity you stop dead in your tracks and somewhere the voice inside your head cries out - ENOUGH! Enough fighting and crying or struggling to hold on. And like a child quieting down after a blind tantrum, your sobs begin to subside, you shudder once or twice, you blink back your tears and through a mantle of wet lashes you begin to look at the world through new eyes. This is your AWAKENING.

You realize that it’s time to stop hoping and waiting for something to change or for happiness, safety and security to come galloping over the next horizon.

You come to terms with the fact that he is not Prince Charming and you are not Cinderella and that in the real world there aren't always fairy tales endings (or beginnings for that matter) and that any guarantee of “happily ever after” must begin with you, and in the process, a sense of serenity is born of acceptance.

You awaken to the fact that you are not perfect and that not everyone will always love, appreciate or approve of who or what you are and that's O.K. They are entitled to their own views and opinions. And you learn the importance of loving and championing yourself and in the process a sense of new found confidence is born of self-approval.

You stop complaining and blaming other people for the things they did to you (or didn't do for you) and you learn that the only thing you can really count on is the unexpected. You learn that people don’t always say what they mean or mean what they say and that not everyone will always be there for you and that it’s not always about you. So, you learn to stand on your own and to take care of yourself and in the process a sense of safety and security is born of self-reliance.

You stop judging and pointing fingers and you begin to accept people as they are and to overlook their shortcomings and human frailties and in the process a sense of peace and contentment is born of forgiveness.

You realize that much of the way you view yourself, and the world around you, is as a result of all the messages and opinions that have been ingrained into your psyche. You begin to sift through all the “stuff” you’ve been fed about how to behave, how you should look, how much you should weight and what you should wear and where you should shop and what you should drive, how and where you should live and what you should be doing for a living.

You learn to open up to new worlds and different points of view. You begin reassessing and redefining who you are and what you really stand for. You learn the difference between wanting and needing and you begin to discard the doctrines and values you’ve outgrown, or should never have bought into to begin with and in the process you learn to go with your instincts.

You learn that it is truly in giving that we receive. And that there is power and glory in creating and contributing and you stop maneuvering through life merely as a “consumer” looking for your next fix. You learn that principles such as honesty and integrity are not the outdated ideals of a bygone era but the mortar that holds together the foundation upon which you must build a life.

You learn that you don’t know everything, it’s not your job to save the world and that you can’t teach a pig to sing. You learn to distinguish between guilt and responsibility and the importance of setting boundaries and learning to say NO. You learn that the only cross to bear is the one you choose to carry and that martyrs get burned at the stake.

You learn not to project your needs or your feelings onto a relationship. You learn to look at relationships as they really are and not as you would have them to be. You stop trying to control people, situations and outcomes. You learn that just as people grow and change so it is with love...and you learn that you don’t have the right to demand love on your terms...just to make YOU happy.

You learn that alone does not mean lonely. And you look in the mirror and come to terms with the fact that you will never be a size five or a perfect “10” and you stop trying to compete with the image inside your head and agonizing over how you “stack up.”

You also stop working so hard at putting your feelings aside, smoothing things over and ignoring your needs. You learn that feelings of entitlement are perfectly O.K.... and that it is your right to want things and to ask for the things that you want...and that sometimes it is necessary to make demands.

You come to the realization that you deserve to be treated with love, kindness, sensitivity and respect and you won’t settle for less. And, you allow only the hands of a lover who cherishes you to glorify you with his touch...and in the process you internalize the meaning of self-respect.

And you learn that your body really is your home, and you begin to care for it and treat it with respect. You begin eating a balanced diet, drinking more water and taking more time to exercise. You learn that fatigue diminishes the spirit and can create doubt and fear. So, you take more time to rest. And just as food fuels the body, laughter fuels our soul, so you take more time to laugh and play.

To be continued …

Sunday, December 21, 2008

You need these ...


Don't compare yourself with any one in this world. If you compare, you are insulting yourself.

No one will manufacture a lock without a key. Similarly God won't give problems without solutions.

Every successful person has a painful story. Every painful story has a successful ending. Accept the pain and get ready for success.

Easy is to judge the mistakes of others. Difficult is to recognize our own mistakes.

It is easier to protect your feet with slippers than to cover the earth with carpet.

No one can go back and change a bad beginning; but anyone can start now and create a successful ending.

If a problem can be solved, no need to worry about it. If a problem cannot be solved what is the use of worrying?

If you miss an opportunity don't fill the eyes with tears. It will hide another better opportunity in front of you.

"Changing the Face" can change nothing. But "Facing the Change" can change everything.

Don't complain about others; change yourself if you want peace.

Mistakes are painful when they happen. But year's later collection of mistakes is called experience, which leads to success.

Be bold when you loose and be calm when you win.

Heated gold becomes ornament. Beaten copper becomes wires. Depleted stone becomes statue. So the more pain you get in life you become more valuable.


Sometimes things come up within your prediction,
And sometimes don't.

Sometimes you think people don't understand you,
But the fact is that you don't understand people.

Sometimes you feel you are alone,
But the fact is that you just don't want anybody to be there.

Sometimes you feel betrayed,
But the fact is that you just put your faults on others.

Sometimes you feel like anything just goes wrong,
But the fact is that you just don't get it right.

Sometimes you feel like people don't trust you,
But the fact is that you don't really trust them.

Sometimes you feel something is everything,
But the fact is that you don't even know what everything really means.

Sometimes you feel really good,
But the fact is that something bad is going to come.

Sometimes you may feel lost,
But the fact is that you get something small controlled you the most.

Sometimes you think something is very hard,
But the fact is that you don't think it very hard.

Sometimes you think God doesn't hear your prayer,
But the fact is that you don't really listen to His order.

Sometimes you think you are right,
But the fact is that only you who think it is right.

If you put your trust in people,
They only know things sometimes.

Put your trust in God.
For God knows every single kind of sometimes.

Think everything for its good,
Either good for you,
Or good for others.

‘I am in the thought of My servant’ - Hadith Qudsi

Thursday, December 11, 2008

The Organization


The organization is like a tree full of monkeys, all on different limbs at different levels.

Some monkeys are climbing up, some down.

The monkeys on top look down and see a tree full of smiling faces.

The monkeys on the bottom look up and see nothing but assholes.

Wednesday, December 10, 2008

3K sebagai 'anecdote'

Selalu saya bertanya pada diri, mengapa kita sukar menjadikan situasi di dalam organisasi atau masyarakat kita sebagai satu tempat yang selesa untuk semua dan merangsang semua mencapai matlamat yang kita mahu capai? Mengapa wujud sengketa yang memalukan yang berasal dari perkara yang remeh temeh antara kita? Mengapa wujud pandangan dan tindakan yang tidak mampu menerobos budaya, cara hidup dan amalan setempat? Bukankah pada dasarnya manusia di jadikan Tuhan sebagai pemimpin untuk alam ini yang seharusnya keamanan yang dibawa dan bukan kehancuran?

Dari mula-mula saya mengenali alam pekerjaan hingga kini (kurang lebih 25 tahun), soalan-soalan ini sentiasa menghantui saya. Lagi lama saya menganalisa persoalan ini, lagi kuat keinginan saya untuk mendalami rahsia-rahsia yang boleh menyediakan anecdote untuk persoalan-persoalan ini. Disamping sebok mencari rezeki untuk diri dan keluarga, saya memastikan agar rahsia-rahsia ini saya ketemukan. Sedikit demi sedikit kerangka untuk anecdote kepada persoalan ini saya kumpulkan. Saya amat beruntung kerana dalam usaha saya ini, saya telah berkesempatan bertemu dan belajar dari beberapa peribadi yang mungkin tidak dikenali umum tetapi saya amat yakin mereka punya pengaruh besar dalam masyarakat di dalam mana mereka berada. Pada mereka, kudos dari saya.

Kadangkala wujud tanda tanya dalam diri mengapa saya mahu lakukan ini semua. Sedar tidak sedar ini memang merupakan passion saya. Ini merupakan mission yang mahu saya kibarkan. Baru-baru ini saya tertatap satu ungkapan yang berbunyi, ’One life touches another, and potentially both lives are changed; one life touches another, and potentially the entire world is changed’. Hebat kata-kata ini. Ianya amat asas bagi maksud kehidupan ini. Tidak kira siapa pun kita, walau bagaimana kerdilnya kita ... 'Tiny actions can lead to dramatic changes!' Kenyataan-kenyataan ini menghapus tanda tanya dalam diri. Saya atas landasan benar. Tak payah renung kebelakang lagi. Akan saya jadikan ini sebagai commitment saya.

3K merupakan kerangka kepada anecdote untuk menjawab persoalan di atas. (3K..? untuk tahu lebih lanjut, sila baca post saya yang terdahulu). 3K merupakan satu siri program asas yang amat diperlukan bagi menyediakan umat manusia agar perkasa dalam masyarakatnya. Saya amat tertarik dengan kata-kata Bill Clinton dalam Siri Ceramah Memorial Shekar baru-baru ini. Beliau menegaskan dalam menjadikan kehidupan manusia ini terus relevan, umat manusia perlu belajar menjadi interdependent (saling bergantung antara satu sama lain setelah masing-masing punya kehebatan tersendiri yang diperlukan oleh orang lain) antara satu sama lain. Bila ini wujud maka pasaran untuk barangan dan perkhidmatan antara kita akan dapat ditingkatkan. Namun untuk mencapai interdependence ini, negara-negara kaya perlu membantu rakyat negara-negara dunia ketiga dari segi asas perubatan, ilmu dan peluang.

Pernahkah kita fikirkan apakah ilmu asas yang perlu kita tahu yang saya fikir jauh lebih penting dari 3M (Membaca, Menulis dan Mengira) itu sendiri? Ianya ada terkandung dalam 3K (Kesedaran Diri, Kesedaran Kerja Berpasukan dan Kesedaran Kepimpinan). Sangkaan saya ini bukannya datang dari saya sendiri kerana apabila saya kongsi idea 3K ini dengan beberapa orang ahli korporat, ulama dan professor, bukan sahaja mereka mempersetujui idea ini malah kata mereka, inilah suntikan awal yang diperlukan oleh manusia dalam memperbetulkan tujuan kehidupan itu sendiri.

Jika tuan-tuan dan puan-puan mahu tahu lebih lanjut atau melaksana 3K di dalam organisasi masing-masing, pohon hubungi saya (019-2245-079). Saya amat berbesar hati jika tuan-puan beri saya peluang melakukannya. Moga usaha yang sedikit ini akan memberi makna kepada kata-kata ... ’Every tiny movement in the universe affects the entire universe’.

Monday, December 8, 2008

Catatan Satu Perjalanan ...

Bila tiba setiap musim haji, saya pasti terkenang satu perjalanan haji yang saya turuti pada 1427 Hijrah … ianya telah membawa seribu satu pengajaran dan pengalaman baru.

Antara lain, apa yang tertera berikut ini, benar-benar membawa saya berfikir untuk melihat hidup ini dari paradigma baru yang harapnya dapat membawa ke arah memperbaiki diri.

Bukan tujuan untuk mengajar atau yang setara dengannya ... hanya mahu berkongsi fikir ... moga-moga Allah S.W.T. beri RahmatNya kepada kita semua. Ikuti renungan ini ...

Manusia sentiasa sebok dengan AKTIVITI untuk mencapai HAJAT masing-masing.

AKTIVITI itu menjadi BARAKAH bilamana AKTIVITI yang dilaksanakan menjadi IBADAH kepada Tuan Punya Alam.

IBADAH bermakna AKTIVITI yang mendapat PAHALA dan RAHMAT disisi Allah S.W.T.

Jika setiap AKTIVITI menjadi IBADAH (24/7), maka lahir TAQWA.

Di dalam Al Quran selalu ditegaskan bahawa pertolongan Allah S.W.T. datang kepada orang berTAQWA dan bukan kepada orang Islam.

BARAKAH bermakna Masa, Tenaga & Harta yang digunakan untuk melaksanakan AKTIVITI mendapat RAHMAT dari Allah S.W.T.

Bila dapat RAHMAT Allah S.W.T., hidup di dunia dan di akhirat menjadi SEJAHTERA, BAHAGIA & KAYA. (Slogan 3K)

Itulah sebenarnya rahsia hidup ini.

Fikirkan …

Kita selalu cuba menaiktaraf diri kita di kalangan kita, tapi kita lupa menaiktaraf diri kita disisi Allah S.W.T.

Mudah buat ibadah 24/7?

Kita guna MASA dalam 1 hari (24jam) ...

5% = ibadah wajib seperti solat
25% = ibadah sunat seperti solat sunat
75% = ibadat umum/solihin seperti tidur, bekerja, melancung dsbnya.

Rugi Besar Jika Kita Tidak Buat Ibadah Umum!

Fikirkan ...

Apa ciri –ciri yang melayakkan sesuatu aktiviti itu menjadi ibadah umum?

1) Niat Betul (untuk amal perintah Allah S.W.T.)
2) Perkara Sah
3) Perlaksanaan Betul
4) Laksana Penuh Optimum
5) Tidak Meninggalkan Ibadah Wajib
6) Natijah Betul – syukur, bayar hutang, zakat, sedekah.

Apa yang perlu kita semak dari hari ke hari ..

1) Hati (murni, takut Allah S.W.T. ..?)
2) Cara Berfikir (sangka baik ..?)
3) Cara Berinteraksi (dengan manusia lain ..?)
4) Hubungan dengan Allah S.W.T. (amal sunnah ..?)
5) Semangat (semangat kita bertambah baik ..?)
6) Kemampuan Menghadapi Cabaran (cekal ..?)
7) Percakapan (cakap itu doa ..?)
8) Ketrampilan (tindak tanduk, ‘competencies’, doa, solat ..?)
9) Kehidupan Seimbang (hebat di pejabat, hebat di rumah ..?)

Bagaimana mahu kekal dalam ibadah .. ?

1) Doa Selalu.
2) Belajar dan Terus Belajar.
3) Bercampur dengan orang baik-baik. (3 nama ulama dalam handphone)
4) Bina Matlamat untuk kekal di dalam ibadah.
5) Bina Kumpulan Sokongan (support group).
6) Tukar Suasana Rumah dan Pejabat
7) Pesan orang lain jadi baik (dakwah)
8) Selalu Ziarah Makkah dan Madinah

Allah S.W.T. akan nilai kita berdasarkan kepada sejauh mana kita AMAL agama tidak kira

- Siapa kita, (Kaya atau Miskin, Berpangkat atau Tidak)
- Apa kerja kita. (Kerja besar atau Kerja Kecil)
- Dimana kita. (Bermastautin, Musafir dsbnya)

Mari kita sama-sama fikirkan dan ambil tindakan!

Moga kita diRAHMATI Allah S.W.T.

Terbaca somewhere untuk renungan bersama ... 'Every action of our lives touches some chord that will vibrate in eternity'.

Thursday, December 4, 2008

3K Success Story

I guess it has been 2 years since I started the initiative on voicing the needs to take all quality initiatives (Anugerah Kualiti Presiden (AKP), Process & System Improvement (PSI), Safety Excellence Management System (SEMS), Work Imrovement Team (WIT -5S, ICC, CFT), Enterprise Wide Risk Management (EWRM) etc) as tools/practices to perform core activities in Transmission Division, TNB.

This initiative, I feel, is very important because of blatant paradigms among majority of staff in Transmission to look at most of quality initiatives as something separate from their core activities. What a waste….! If they really want to be world class, they need to rectify these beliefs.

For example, in order to have a balanced view in leading a Business Unit, the leaders in particular , have to take all criteria in AKP (similar to Malcolm Baldridge’s criteria) as important criteria that need to be considered in managing a business unit. (Please refer diagram below)

Slowly I have started to persuade, discuss, advise, provoke and campaign some of Transmission crucial minds in systematically and continuously manner.

Somehow I can see there is some buy-in among them. But maybe this buy-in is not significant enough to create momentum to push these changes in paradigm.

There are moments that I wonder whether these initiatives to change will be accepted by them. Are there any flaws in our approach? I was a bit intrigued by some of them who seems to me very excited about the whole idea but failed to move.

I have referred to some minds to seek some understanding about all these phenomena. From them, I laughed when I realized that I, myself is very impatient and an utter perfectionist! Well to them, I must say thank you. At least they bring peace to my mind. One principle that from now on that I must always bear in my mind … as mentioned by Dr. Mohd Asri b Zainal Abidin, ex Mufti Perlis in last week Mingguan Malaysia is, ‘Mengubah minda dan pemikiran bukan kerja yang mudah. Ia memerlukan masa dan kesungguhan ...’

Along the way, I happened to come across an interesting article about why change fails. It is stated that:

- Why when opportunities or threats stare people in the face, do people fail to see the need to change?

- Even when people see the need, why do they often still fail to move?

- Even when people move, why do they fail to finish?

If we can grasp why people fail to see, move, and finish, and if we can break through these three barriers, we can deliver change!

For what it takes, I will continue to drum these ideas over and over again. That’s my commitment to myself. Do I get anything to lose? I guess … nothing! As a Malay proverb stated, ‘Untung sabut timbul, untung batu tenggelam’. But being human (the impatience starts to creep in); I wonder when will they be able to have a ‘success story’ to spearhead this change? After all, like they always say, seeing is believing.

Boy, I was in for a great surprise. I discovered this ‘success story’ in Asset Maintenance Kluang (AM Kluang) ... one of Business Units in Transmission.

It all started when I heard they got the 5S certification by Malaysian Productivity Centre (MPC). I was curious how these young executives managed to reach this kind of level. To the point that the head executive is only 35 years old whereas the rest only have 1-3years worth of experience with Tenaga Nasional. Note: I’ve never been associated closely with these people, only that they attended my programs (3K) and had some group discussions together at the HQ. I’ve never actually seen them at their working place. From my observations, I noticed that these young executives have some redeeming qualities such as the eagerness to learn, humble, professional and caring towards other people.

Due to this fact, I volunteered to be one of the AKP assessors on the first week of December `08. In my opinion, if they’re really good … they should be able to score high marks because my fellow assessors are professionals in their own outlook (one from Productivity & Quality Management (PQM) and another from Gelugor Power Station). Honestly, I don’t think they’re up to my expectations yet, but I hope they’ll prove me wrong!

I reached Kluang town late evening on 30th November `08. After performing my evening prayer, I caught myself smiling when I received a welcoming text message from the branch manager. Being a skeptic, I wondered whether he was being sincere or just to get those “extra” few points.

The next morning, my fellow assessors and I right away started our assessment. On our way to the office, one of my fellow assessors made a coy remark regarding the status of Transmission in AKP compared to other divisions in Tenaga Nasional. I just smiled.

Being a trained assessor, one of our criteria in assessing is to analyze the first impression we have on the office. Much to our surprise, we can sense the quality in their workplace. One of my fellow assessors even whispered to me, “Is this really a Transmission office?” In reply to his question, I just shrugged.

For the next two days, I was really impressed with these guys. They managed to deliver their presentation with confidence and I can tell that these people know what they’re talking about. It is good that when the assessors are giving them comments for further improvement, they are able to take positively and seriously. It made me feel that our views really matter to them.

What satisfies me most about them is that they are able to use all the quality initiatives as tools/practices in their core activities. It is clear that there is no separation in their core activities and quality initiatives. In return, they managed to achieve good results in their business results. Their business results are as nice as Kluang Railway Coffee and Roti Bakar.

How do they do it?

To my surprise, they told me that they picked some ideas from my previous programs (3K). This statement proved that they indeed are humble and eager to learn. No doubt, they have encountered a lot of problems and challenges due to limited resources but they managed to pull it through. After all, it is the reality of life. We must strive in limited resources. If you want to see real teamwork spirits in action, you have to go and visit them.

On my way back to KL, I wondered what is the root cause for them to be able to come to this level. Slowly I realized that it is the quality of local leadership they received there. The leader is fully committed that AKP acts as the base to manage his business unit. This made him a balanced leader. He is focused both on the core and support initiatives. He is a good listener and he applied ‘Managing by Walking Around’ to Walk His Talk’. Most importantly, he is aware that he should manage his people as humans, not machines.

I believe that other business units in Transmission are actually working towards this level. It is just a matter of time that they will blossom just like this business unit in Kluang or even better!

AM Kluang, thank you for proving me wrong. Bravo!

Note : This business unit is one of the product of 3K and will continue benefits from 3K.

Tuesday, December 2, 2008


Top Achievers and Peak Performers, have in most cases, mastered the Seven C's of Success.

Clarity - Eighty percent of success comes from being clear on who you are, what you believe in and what you want.

Competence - You can't climb to the next rung on the ladder until you are excellent at what you do now.

Constraints - Eighty percent of all obstacles to success come from within. Find out what is constraining in you or your company and deal with it.

Concentration - The ability to focus on one thing single-mindedly and see it through until it's done takes more character than anything else.

Creativity - Flood your life with ideas from many sources. Creativity needs to be exercised like a muscle, if you don't use it you'll lose it.

Courage - Most in demand and least in supply, courage is the willingness to do the things you know are right.

Continuous learning - Read, at the very least, one book a week on business to keep you miles ahead of the competition. And just as you eat and bathe, organize your time so you spend 30 minutes a day exploring email, sending messages, going through web sites, because like exercise, it's the only way you can keep on top of technology. If you get away from it, you'll lose your edge.