In a poll carried out by Gallup Organization, involving over a million employees and 80,000 managers, it was revealed that “what most employees want, more than anything else is a good boss”. This was the most influential factor affecting both employee retention and performance. Curt Coffman, former lead researcher at Gallup says that “If you have a turnover problem look first to your managers,” he asserts. “People leave managers, not companies.”
I would think that of all the factors that create stress at the workplace, the bad boss is probably the worst, because this factor impacts the employee directly on a daily basis. Employees who are well managed can forgive many of their company’s shortcomings but when they are badly managed, the result will usually be unhappiness, reduced efficiency and eventually high staff turnover. Different superiors can stress out employees in different ways, from being a control freak to being too pushy, to being too critical etc.
Are my staff clear about my work expectations and objectives?
Do I create a work environment where my staff are able to produce their best?
Am I objective enough to receive honest feedback about my performance and behavior as a manager from my staff?
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