Why not ponder and take action on these basic 9 Secrets to Sharpen Your Communication Skills.
1. Stop Talking and Start Listening
2. Always Think Before You Speak
3. Ask Questions Regularly
4. Anticipate Distractions
5. Be Mindful of Your Volume and Tone
6. Handle Disagreements in Professional and Diplomatic Ways
7. Be Open to New Ideas and New Line of Thinking
8. Only Take Notes whenever Necessary
9. Always Watch Out for Your Body Language
Think about basic and common sense, consider PPB3K !!!