Thursday, September 1, 2016
Seven Shift of Change
Shift 1: Letting Go Of The Past
-Uncover myths and assumptions by letting people say what is
on their minds – don’t react.
-Separate facts and requests from the noise – stories and
opinions.
-Focus on the outcome you want versus all difficulties and
what people don’t want.
Shift 2: Developing Breakthrough Ambition
-Identify what you really, really want – what would be a
breakthrough for you. Distinguish between pipe-dreams (not believable) and what
is predictable, and the breakthrough will be somewhere in between.
-Develop a powerful narrative why you and the others should
believe and be excited by the possibility – this is getting yourself on board
-Declare the breakthrough publically – this has a tremendous
effect – no going back now!
Shift 3: Creating a Bold New Vision of the Future
-Tune into listening – make a note of the key conversations,
concerns and aspirations of people that will be impacted positively by the
change.
-Practise creating a story that stirs people’s emotions and
interest (gets people to stand up and want to commit freely) communicated in a
way that promotes a strong image and provokes emotions in people.
-Ask people after the communication what they heard – this
will allow you to access your effectiveness.
-Practice making powerful requests to the people you are communicating
to - ones that get people on the pitch versus in the stands watching!
Shift 4: Engaging Players in the Bold New Future
-Ask people what is missing to fulfil the vision or request
– this always leads to people telling you what is required and moves
conversations away from what is wrong and lacking to what is missing and can be
provided.
-Ask people be accountable for addressing the missing areas
they see – avoid taking the responsibility back.
-Seek alignment – following the process of making proposals,
ask people if they are aligned and if not what is missing for them; have the discussion.
-Make more requests than promises – powerful engagement
comes from others taking the actions and making proposals happen, not from senior
leaders taking the actions.
Shift 5: Cutting Through The DNA
-Look to Surface the conventional wisdom, assumptions and
beliefs that are blocking the objectives and challenges you have.
-Make people aware of the unconscious DNA in the
organization and how it affects the actions they take and don’t take.
-Have people challenge these assumptions.
-Practise flipping the thinking and imagining what would you
do if you had no limits.
Shift 6: Keeping The Organization Future – Focused
-Recognize the different conversations people are having.
Are they anchored to the past, present or future? Ask questions to move people
to the future state.
-Turn concerns into identifying what is missing and requests
– this always moves things forward.
-Manage conversations – turning past interpretations to
future possibility
-Have new sets of conversations:
a-Imagine
you have already achieved the goal: how did it happen?
b-Focus
on what is happening versus stories
c-Identify
what the commitment is and what is missing.
-Make bold promises and requests to put yourself and others
to the test.
Shift 7: Gaining Energy From Setbacks
-Actively look for setbacks and ask what is missing to
achieve the commitment.
-Watch and intervene in the rationalizing process that you
and your colleagues may start to go through.
-Create an environment where people can bring up the
potential and actual setbacks freely and challenge assumptions.
-See setbacks as the pathway to extraordinary outcomes.
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